Shipping & Delivery Policy

1. Domestic Coverage (Pakistan)

Samarkand Laboratories dispatches online orders to all cities, towns, and regions serviced by certified domestic courier networks across Pakistan, including Punjab, Sindh, Khyber Pakhtunkhwa, Balochistan, Islamabad Capital Territory, and Azad Jammu & Kashmir.

2. Estimated Delivery Timeframes

Orders are packed at our physical manufacturing campus and dispatched within 24 business hours. Typical delivery windows are:

• Major Metropolitan Centers (Lahore, Karachi, Islamabad, Rawalpindi, Peshawar): 2 to 3 business days.
• Other Provincial Cities and Towns: 3 to 5 business days.

3. Shipping Rates & Cash on Delivery

A flat standard shipping fee of PKR 150 is applied per order. Payment is collected in cash by the courier representative at the time of delivery.